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Billing Terms and Conditions

Last Updated: September 14, 2026

This Billing Terms and Conditions document sets out how payment and billing work at Vale James.

Accepted Payment Methods

Vale James currently accepts the payment methods displayed at checkout:

  • Credit and debit cards, including Visa, Mastercard, American Express, Discover and Diners Club
  • PayPal
  • Apple Pay and Google Pay
  • Shop Pay and Shop Pay Installments, when available at checkout

All payments are processed in United States Dollars (USD). Available methods can vary by device, browser and order eligibility; the options shown at checkout are the current options for that purchase.

Payment Processing

  • Payment must be completed at the time of purchase.
  • Orders are not processed or shipped until payment has been received in full.
  • If a payment is declined or fails, the order is not confirmed.

Pricing and Currency

  • Every price shown on valejames.com is listed in United States Dollars (USD).
  • Prices may change at any time without notice.
  • Any applicable taxes, duties or shipping fees are calculated and displayed at checkout.

Secure Payment Processing

  • Vale James uses SSL encryption and trusted payment gateways to protect your personal and payment information.
  • We do not store or have access to your full card or payment details.

Refunds and Chargebacks

  • Refunds are issued in line with our Refund and Return Policy.
  • Unauthorized or fraudulent chargebacks are investigated and disputed.
  • If anything looks wrong on your bill, email us first at info@valejames.com so we can review it.

Fraud Prevention

  • Vale James may cancel, refuse or hold any order suspected of fraud or unauthorized activity.
  • Additional identity verification may be requested for high value or flagged transactions.

Changes to This Policy

We may update these Billing Terms and Conditions at any time. Any change appears on this page with a revised Last Updated date, so please review it from time to time. Continuing to use our website after a change means you accept the updated version.

Contact Information

CONTACT US

Store Address: 32 Sanlun Lakes Drive, Hampton Virginia 23666, United States
Store Email: info@valejames.com
Store Phone: +17578462963
Customer Service Hours: Monday to Friday: 9:00 AM to 5:00 PM (EST)
We do our best to reply to your e-mail within 1 to 2 business days.